Apr 25, 17:28 EDT
Resolved - We have not observed any recurrence of the issue and have identified any affected clients and are working directly with them on further action required as necessary.
Apr 25, 10:58 EDT
Monitoring - A fix has been implemented, and we are monitoring the results. The team is now working on re-submitting any ACH payments that failed.
Apr 25, 08:48 EDT
Investigating - We’re experiencing a potential ACH payment issue with collaborative AR and Payment Gateway. We'll provide an update as soon as more information becomes available.