Dec 14, 15:28 EST
Update - Our technical teams are continuing to actively work this issue. We'll provide an update as soon as more information become available.
Dec 13, 12:13 EST
Update - Our technical team have determined that some payments are being voided automatically. Note: these payments should not be marked paid within Intacct.
Dec 12, 20:55 EST
Investigating - We have reports from some clients on the TPro3 payment gateway of intermittent invoice error messages when attempting to process a transaction using Intacct's Ribbon or Paylink, however, the payment transactions are successful. Our technical teams are investigating this issue. We'll provide an update as soon as more information becomes available.