Aug 7, 16:54 EDT
Resolved - This issue has been resolved, and tokenization is now working properly. Thank you for your patience while our teams addressed this issue.
If you have any questions, please contact us here: https://www.versapay.com/contact-us.
Aug 7, 10:55 EDT
Update - Our Engineering teams continue to work on this issue in collaboration with our partner. We appreciate your patience and will provide further updates as soon as we have more information.
Aug 6, 16:08 EDT
Update - Our Engineering teams have made progress in narrowing down the problem and are actively working towards a resolution. We appreciate your continued patience and will provide further updates as soon as we have more information.
Aug 6, 09:19 EDT
Update - Our Engineering teams are continuing to investigate this issue in close collaboration with our partners. Thank you for your patience as we work to resolve this matter.
Aug 5, 14:21 EDT
Update - We are continuing to investigate this issue.
Aug 5, 12:36 EDT
Investigating - We are currently investigating an issue with payment tokenization failures for merchants using the Clover (formerly Payeezy) Gateway within NetSuite ERP. Our team is working diligently to resolve this issue as quickly as possible.